How Do I Place An Order?
What Happens Once I Submit My Order?
What Are Your Security Policies?
How Does An Online Consultation Work?
Is This Legal?
What Prescription Medications Do You Dispense?
What Are Your Shipping Rates And Policies?
How Can I Order Medications Without Seeing A Doctor?
Can I Return My Medication For A Refund?
How do i get the free bonus for re-ordering?
Why are generic drugs cheaper than brand name ones?
What are the manufacturing standards for generic drugs?
Why is the medication I received a different shape and color than my last order ?
Most of the questions we receive from our customers all over the world,
are answered below. If you have other questions or would like
more information about medication we prescript, please email them to: service@premiummedz.com
How Do I Place An Order? When you click an Order link, you will be taken to our Checkout Form and there you will have to pass our FREE online consultation. You will have to provide information relevant to your medical condition. Once you complete the questionnaire, you will have to provide your shipping and billing information. In the end, you will see a confirmation page to review your payment information. At this point, you will submit your order for processing. top What Happens Once I Submit My Order? A licensed physician will review the information you have submitted and either approve or decline your request.
If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via one of the courier companies. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication.
After placing your order you will be able to track it\'s process in real-time by logging into the help desk. When your order ships, the courier tracking number, if avaliable, will be e-mailed to you so you may track its progress through the courier company system.
top What Are Your Security Policies? Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported. top How Does An Online Consultation Work? Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam. We do not charge for online consultation. top Is This Legal? In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. vipmedz.com only utilizes licensed physicians. Our pharmacies are licensed to ship medication to all countries in the world and employ licensed pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy. top What Prescription Medications Do You Dispense? We only offer medications that can be prescribed from online consultations, therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our web site do not require a physical examination. A thorough review of your medical history is sufficient. top What Are Your Shipping Rates And Policies? Shipping
We ship to almost every country you can think of. if you are unable to select your country at the checkout phase, please contact Service.
Once the pharmacy has received your prescription, it will be filled and shipped by EMS or USPS/registered airmail for an additional charge (shipping and handling). Normal delivery time is 10-17 business days.
From time to time there are special shipping offers. At present they are as follows:
We will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication.
We are unable to ship orders to P.O. Boxes with FED EX OR DHL. We must have an adult signature at time of delivery. Orders with P.O. Box as an address will be shipped with EMS/USPS.
Please note: We can not be responsible for customs clearance and the customer will have to carry all future expenses and taxes if there will be any, in his country.
Cancellation Policy
You may cancel your order before your order is shipped by sending us an e-mail message. We can not accept order cancellation once the order is shipped.
We do not process prescription orders on the weekend. If you place an order after 4:00 p.m. Eastern Standard Time on Friday, the order will be sent to the pharmacy and shipped on Monday.
top How Can I Order Medications Without Seeing A Doctor? As you know, the Internet has changed the way we live. A lot of the new services that were never in existence a few years ago, are now commonplace. Online medical reviews are among the “new” services that have been created as a result of the Internet. Although they are a relatively new idea in health care, they are becoming widely accepted as a convenient way to improve patient access to physician care.
Instead of a traditional physical exam by the physician, the patient completes an online questionnaire and communicates with the physician using our secure online communication system. Even though online medical reviews will never completely replace traditional medicine, in certain circumstances they do give patients the ability to get treatment for a number of conditions that may not require another physical exam.
For Instance – If you have recently had a physical exam with a physician, in most cases you do not need to have another physical to receive a prescription for the medication you need. Instead, you simply ask for your medical history to be reviewed by one of our US licensed physicians. A thorough review of your medical history often times is enough for one of our doctors to be able to write the prescription.
If one of our physicians or one of our pharmacists has a question about anything, a customer service representative will contact you before choosing whether to write the prescription or not. top Can I Return My Medication For A Refund? We are unable to accept returned prescription medications due to Federal Law. top How do i get the free bonus for re-ordering? If you have already made a purchase with us, you will have to login with your selected username and password. You can shop in our online drugstore as usuall, while the free bonus will be automatically added to your order. top Why are generic drugs cheaper than brand name ones? They're less expensive because of the patent system. When they are first introduced, most new drugs are patent-protected by the government for 17 years. During that time, other companies can't sell the drug. This allows the company that developed the drug to market it exclusively and make back the research money that was spent to develop it.
When the patent runs out, drug companies can apply to the Food and Drug Administration to sell generic versions of the drug. And because they don't have to worry about investment costs, the competing companies can often sell the drug for 50 percent to 80 percent less than the cost of the brand name.
top What are the manufacturing standards for generic drugs? The manufacturing facilities of all pharmaceutical companies, whether they are the makers of brand name or generic drugs, must pass stringent and regular inspections by the relavent authorities. There is no difference between the manufacturing standards set for generic pharmaceutical companies and those set for brand name pharmaceutical companies. Many companies that produce brand name drugs also make drugs sold under generic labels and visa versa.
top Why is the medication I received a different shape and color than my last order ? The original manufacturer obtained a patent for this medication using their brand name for 10 years.
Since then other pharmaceutical companies have been allowed to produce this medication each using their own color or shape differences (generic), although the chemical components and effects remain exactly the same.
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